Social Insurance Diploma - Administration and IT systems
Manama - Bahrain 22 - 26 April 2007

After the success of the 1st SID Program and in order to meet the growing regional demand for technical & scientific training in social protection and pension-related issues, the Muhanna Foundation will hold 2 modules of the SID program from April 22nd to April 26th, 2007 in Manama, Bahrain.

First introduced by the Muhanna Foundation in Amman, Jordan in November 2006, The Social Insurance Diploma trains professionals to contribute to the development and sustainability of social protection tools in an evolving Arab World.

SID objectives
Social protection is all around us and touches the lives of all citizens and residents from children to elderly. Individuals, families and societies are affected by different kinds of social protection risks. The design of viable social protection strategies to reduce poverty and to offer the residents of developing countries an acceptable level of protection against shocks and risks is of utmost importance for economic growth and stability.

The SID program fills the gaps in standard academic teaching and goes beyond. This means that actual case studies and discussions are an essential part of teaching, while the participants are also given a solid theoretical background in social protection.

Diploma
After successful completion of all 4 Modules of the Social Insurance Diploma Program, participants will receive a Diploma in Social Insurance from the Muhanna Foundation.
Module 1: Pension benefits schemes and issues
Module 2: Administration and IT systems
Module 3: Actuarial perspective of retirement schemes
Module 4: Financing and investment

Who should attend
The target participant is working in a social security institution or a pension fund, in the field of administration, IT, finance or management.

The Muhanna Foundation strongly recommend companies and institutions to nominate their employees for several SID modules in addition to those specifically related to their line of work, that is, in order to gain a wider perspective on social protection and pension benefits. Based on previous experience, and where possible, the participants should aim at taking all 4 modules for completion.

Participants come from different countries of the Arab World. Many are working in the field of social protection while others pursue a career in different but related fields. This diversity results in a stimulating mix of attendees who bring their work-related experiences into the classroom and young graduates who are often well-equipped with modern theoretical insights. This combination ensures that participants not only learn from lecturers or case studies but also from each other.

Module 2: Administration and IT systems
This module is aimed at introducing the attendee to Social Insurance Administration and IT systems. Proper administration and IT systems are keys to the efficient management and operations of a Social Insurance scheme. Moreover, proper information management is of great added-value to decision makers in regards to their day-to-day as well as longer term strategic responsibilities.

The module will go through the key issues of Social Insurance administration namely:
• Management and organizational considerations
• Contribution administration and collection
• Benefit administration

As well as IT System and data management issue such as:
• The importance of proper data management and why?
• The different IT solutions and alternatives
• Important features for an IT administration system
• How to use information to acquire knowledge?